”Välkommen hela veckan” : bemötande och library anxiety på ett svenskt högskolebibliotek
The aim of this study is to examine the experiences and views of the library staff at a Swedish academic library on the concept of library anxiety – a feeling of discomfort on a physiological and behavioral level that appears in a library context. Nine of the library staff members at the University Library were interviewed through focus groups about their experiences with, and opinions on, the use
