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Kl-ksma31-ht14

Litteraturlista för KSMA31, Service Management: Leda, organisera och marknadsföra serviceverksamheter gällande från och med termin H14 Litteraturlistan är fastställd av Styrelsen för institutionen för service management och tjänstevetenskap 2014-05-20 att gälla från och med 2014- 08-01 Se bilaga Dnr U 2014/437 Litteraturlista för Service Management: Leda, organisera och marknadsföra serviceverksam

https://www.ses.lu.se/sites/ses.lu.se/files/kl-ksma31-ht14.pdf - 2026-01-08

Spare Parts Distribution at Gambro Renal Products – Evaluation of Alternative Distribution Structures for the European Market

Summary Title: Spare Parts Distribution at Gambro Renal Products – Evaluation of Alternative Distribution Structures for the European Market Authors: Fredrik Eklundh Mikael Redin Supervisors: Maria Björklund, Department of Industrial Management and Logistics, Division of Engineering Logistics, Lund Institute of Technology Christer Kedström, Department of Business Administration, School of Economic

The capability to understand customer value - A case study of Metso Mining over continents

The purpose of this thesis is to describe and analyze how the mining equipment producers on a global market manage to handle the changing conditions concerning customer value. Our approach has been a comparative analysis between two different sites in order to answer the purpose. The case studies at Metso Mining have been made through interviews and visits at two geographical markets, South Americ

Building Customer-Based Brand Equity in Higher Education: Applying Brand Equity Theory to an International Higher Education Marketing Context

This study applies brand equity theory to a higher education marketing context. The study uses the theoretical model developed by Kevin L. Keller on building customer-based brand equity and explores its application to this context. A case study research design was used to explore how four different Universities conducted international marketing activities relevant to the theoretical model. The res

Customer reactions to M&As

Merger and acquisition deals are one of the most important events corporations engage in. After completing mergers the most essential task for executives would be maintaining joint revenue growth in order to provide the deal’s success. So, customers’ reaction to M&As is a crucial factor for the achievement of goals through M&A. The main purpose of this thesis is to study how customers reac

Value Creation in M&As in Sweden - Is the Stock Market Able to Predict Customer Reactions?

Title: Value Creation in M&As in Sweden - Is the Stock Market able to Predict Customer Reactions? Seminar date: 2011-05-31 Course: BUSM36, Degree Project Master level in Corporate and Financial Management, Business Administration Master level, 15 University Credit Points (15 ECTS) Authors: Besnike Bahtiri and Ammeli Stigborn Advisor: Rikard Larsson Five key words: M&As, Sweden, customer re

Tracing Smartphone-Enabled Customer Journeys : A Socio-Material Approach

This doctoral thesis delves into the transformation of the customer journey—that is, the direct and indirect interactions between a customer and retailer over time—in the smartphone era. Using a socio-material perspective, it goes beyond current visions of the customer journey, which often focus on emotions and experiences, and instead explores how agency is distributed across elements that includThis doctoral thesis delves into the transformation of the customer journey—that is, the direct and indirect interactions between a customer and retailer over time—in the smartphone era. Using a socio-material perspective, it goes beyond current visions of the customer journey, which often focus on emotions and experiences, and instead explores how agency is distributed across elements that includ

Jobb efter Logistics Service Management

Det finns ett växande behov i logistikbranschen för personer med universitetsutbildning som kan bidra med nya perspektiv. Många av våra tidigare studenter har idag en yrkesroll som logistikchef, projektledare, informatör, inköpare, distributionsansvarig, platschef eller andra arbeten inom logistik, varuflöden och transportekonomi. Ett urval yrkestitlar och arbetsplatserVi har kontakt med våra tidi

https://www.ses.lu.se/utbildning/karriar/jobb-efter-logistics-service-management - 2026-01-07

Bedömningsmatris Examination Portfolio Lic[2] 240627

Examinationsmatris portfolio lic Sida 1 av 4 Doktorandens namn Personnummer Institution Examination av Generiska kunskaper och färdigheter, MEDI003, 6 hp Bedömningsunderlaget nedan utgår från målen i kursplanen för denna kurs: https://www.intramed.lu.se/doktorera/fran-antagning-till- examination/utbildningsmoment/generiska-kunskaper-och- fardigheter-portfolio Bedömningsunderlaget utgörs av doktora

https://www.intramed.lu.se/sites/intramed.lu.se/files/2024-06/Bed%C3%B6mningsmatris%20examination%20portfolio%20lic%5B2%5D%20240627.pdf - 2026-01-08

Nyhetsbrev 2016-06

Microsoft Word - Nyhetsbrev 2016-06.docx Nytt avtal för Taxitjänster Lunds universitet har genomfört en upphandling av Taxitjänster med bil upp till 4 passagerare. Upphandlingen avsåg följande geografiska avtalsområden:   • Lund/Malmö   • Helsingborg   • Ljungbyhed   Universitetet har tecknat avtal med Ringduvetaxi AB för samtliga avtalsområden. Avtalet gäller fr o m 2016-09-01 t o m 2017-08-31 oc

https://www.medarbetarwebben.lu.se/sites/medarbetarwebben.lu.se/files/nyhetsbrev_2016-06.pdf - 2026-01-09

Responsive e-commerce

With today’s big market of smartphones and tablets, computers are no longer the only device with a web browser. As a result of this more and more web pages are designed to adjust to the size and resolution available for a specific device. When a web page adjusts like this it is called responsive web design. E-commerce via computer has been around for a while and is now used by many for their every

Ll ksmb31 rev150611

LL_KSMB31_rev150611 Litteraturlista för Organisering och marknadsföring av serviceverksamheter, 15 hp (KSMB31) Litteraturlistan är fastställd av styrelsen för institutionen för service management och tjänstevetenskap 2015-05-19, reviderad 2015-06-11. Litteraturlistan börjar gälla 2015-08-01. Alvehus, Johan & Jensen, Tommy (2015). Organisation. Lund: Studentlitteratur. [385 sidor, ISBN 978-1- 44-08

https://www.ses.lu.se/sites/ses.lu.se/files/ll_ksmb31_rev150611.pdf - 2026-01-08

Vilken är TikToks roll i ökad konsumtion av fast fashion?

The purpose of this study is to investigate which role TikTok plays in the increased consumption of fast fashion. The study also aims to investigate TikTok’s role in the creation of new fashion trends. TikTok is one of the leading social media platforms for today’s young adults. Social media has in recent years had a big impact on consumer behaviour and the fashion industry, largely due to widespr