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Is customer experience the key to world-class delivery?

Crafting positive customer experiences has become increasingly crucial for retailers and third-party logistics providers, with delivery playing a pivotal role. Deliveries play a big part in this. With more people buying things online, there are more packages to deliver. This puts a lot of pressure on the companies that deliver these packages, and it's a challenge for both online retailers and thir

https://www.lusem.lu.se/article/customer-experience-key-world-class-delivery - 2026-09-19

Messy customer journey self-mapping

The new retail landscape is complex. New types of touchpoints and new store formats mean messy, non-linear customer journeys with multiple online and offline touchpoints. If we want to understand these journeys, and what value customers derive from new and innovative touchpoints, we must use methods that allow them to explain their own complex customer journeys in all their messy glory! While work

https://www.lusem.lu.se/article/messy-customer-journey-self-mapping - 2026-09-19

Outstanding results for LUSEM at the world’s biggest business case competition

Lund University School of Economics and Management (LUSEM) made fireworks at the 2024 John Molson MBA International Case Competition, securing 3rd place in the final. Teacher Mats Urde received the award for Coach of the Year, and the LUSEM team alternate student joined the Global Team which was awarded the Team Spirit Award. The John Molson MBA International Case Competition was established in 19

https://www.lusem.lu.se/article/outstanding-results-lusem-worlds-biggest-business-case-competition - 2026-09-19

Call for papers – Special Issue on The Future of Retail and Consumption

Consumption and retail marketing researchers are invited to contribute to a special issue about the future of consumption and the future of the retail marketplace in The International Review of Retail, Distribution and Consumer Research. In an era where contemplations about the future permeate our conversations and narratives, retail and consumption are at a crossroads, grappling with the complex

https://www.lusem.lu.se/article/call-papers-special-issue-future-retail-and-consumption - 2026-09-19

Top internship in finance goes annually to Cambridge, Oxford – and Lund

Fidelity Investments handles financial services all over the world and is on many finance students' wish list of future employers. Active members of Lund University Finance Society (LINC), have for several years in a row secured at place at the company’s popular summer internship in London. Sebastian Lindeborg is studying Ekonomie kandidatprogrammet (Bachelor's in Business and Economy) and is goin

https://www.lusem.lu.se/article/top-internship-finance-goes-annually-cambridge-oxford-and-lund - 2026-09-19

Astronomdagarna 2024

Astronomdagarna is a conference that gathers astronomers from across Sweden. It was held in Lund during October 2-4, 2024, with over 120 people attending.  The national conference Astronomdagarna is held every other year, with different universities taking turns on hosting the conference.  Back in 2022 the Astronomdagarna conference was held in Gothenburg.  Last time the conference was here in Lun

https://www.lundobservatory.lu.se/article/astronomdagarna-2024 - 2026-09-19

A new eye on the universe opens in Chile

A new instrument on the four-metre VISTA telescope at the European Southern Observatory in Chile has recently captured its first starlight. This marks the beginning of a new era in astronomy, as researchers prepare to map the sky in unprecedented detail. The instrument does not take ordinary images of the night sky. Instead, 4MOST – the Multi-Object Spectroscopic Telescope – collects spectra, that

https://www.lundobservatory.lu.se/article/new-eye-universe-opens-chile - 2026-09-19

Terbium among the heavy elements discovered in the atmosphere of the exoplanet KELT-9b

In a recent paper, Nicholas Borsato, along with collaborators Jens Hoeijmakers, Bibiana Prinoth, Brian Thorsbro, and Rebecca Forsberg, provides insightful research on the complex atmospheric composition of the exoplanet KELT-9b. The team captured the exoplanet's spectra during transit, revealing numerous elements within its atmosphere.This study not only verifies the presence of previously known e

https://www.lundobservatory.lu.se/article/terbium-among-heavy-elements-discovered-atmosphere-exoplanet-kelt-9b - 2026-09-19

Meet-and-greet at ESA BIC

The European Space Agency Buissness Incubator Center (ESA BIC) hosted a meet-and-greet event at Ideon on April 25th.  Local professionals got to know more about ESA BIC and about a few of the ongoing space projects in Lund. This was well received by the people attending the event, and rumor has it that ESA BIC will arrange more such events in the future. 

https://www.lundobservatory.lu.se/article/meet-and-greet-esa-bic - 2026-09-19

Stargazing

Astronomers invited members of the public to look at the spring skies through the teaching telescopes. There are a number of both historical and modern telescopes at Lund Observatory.  Usually these are used for teaching purposes but every now and then the astronomers decide to stay at work late into the evening in order to give members of the public the chance for some stargazing. This spring thr

https://www.lundobservatory.lu.se/article/stargazing - 2026-09-19

The future of the Space Industry

  There is so much more to space than just rocket science. So said Deborah Lygonis, CEO Friendbase AB and Investor Relations, Innovatum, at a national hybrid lunch meeting titled ”The Future of the Space Industry”, which was jointly organised by ESA BIC and Women In Space Sweden (WISS) on May the fourth. She went on to explain how the space industry loosly divides into ’Upstream’ (including rocket

https://www.lundobservatory.lu.se/article/future-space-industry - 2026-09-19

Swedish engagement in ELT instrumentation development

 Several members of the Lund Observatory network gathered in Lundmarkssalen today to listen to Göran Östlins from Stockholm University give a seminar titled: "SELTIC, Swedish engagement in ELT instrumentation".SELTIC is a consortium developing instruments, such as MOSAIC and ANDES, for ESOs ELT - which is currently under construction and scheduled for first light in 2028.This was the first seminar

https://www.lundobservatory.lu.se/article/swedish-engagement-elt-instrumentation-development - 2026-09-19

RFS 2023

The annual Space Research School was organized here in late August by Astronomic Youth (Astronomisk Ungdom) in collaboration with Lund Observatory. Attending this year's Space Research School were twenty intelligent, motivated and space-interested high school students from across Sweden.   During their 10 days in Lund the group of high school students attended several lectures given by university

https://www.lundobservatory.lu.se/article/rfs-2023 - 2026-09-19

Dags att anmäla sig - Bioekonomiriksdagen 7-8 dec 2021

Hur lämnar vi den fossila eran bakom oss? Välkommen till två inspirerande halvdagar där du lär dig mer om hur vi kan ställa om till en cirkulär och biobaserad ekonomi. Vi visar också hur denna omställning öppnar upp nya affärsmöjligheter för entreprenörer och företagare och vi bjuder på en bred palett av konkreta lösningar. Läs mer och anmäl dig via skane.se

https://www.lubirc.lu.se/sv/artikel/dags-att-anmala-sig-bioekonomiriksdagen-7-8-dec-2021 - 2026-09-19

Se Bioekonomiriksdagen i efterhand

Nu kan du se innehållet från Bioekonomiriksdagen i efterhand! Under de kommande två veckorna finns filmer från Bioekonomiriksdagen att se via Region Skånes hemsida. Inspelningar av varje presentation och paneldiskussion kan ses individuellt, eller man kan välja att se båda förmiddagarna fullt ut. Missade du några av våra talare första gången? Kanske vill du lyssna igen på en viss presentation. Om

https://www.lubirc.lu.se/sv/artikel/se-bioekonomiriksdagen-i-efterhand - 2026-09-19